Job 05
Muse cancels a renewed software plan and requests a refund (with caveats)
- Tools needed
- Meta Muse
- Assembly
- Bills and subscriptions
- Source
- Post on X
- Posted
Home / Bills and subscriptions / Job 05
1.0 The job
After a forgotten AI note-taker renewed for a year at $127.20, a user asked Muse to cancel it and request a refund. Muse first signed into the wrong Google account, and when it found no cancel button it emailed support from the user's address without showing the draft first, calling the plan "already cancelled" when it was only a request. The user reports that support replied and the refund was with their billing team. Their rule now: Muse can send a polite email on its own, but spending money still takes their click.
2.0 The fault
Unwanted software renewals cost money, and chasing refunds is a chore owners put off.
3.0 Caution
This one is worth reading because of what went wrong. Muse signed into the wrong Google account, emailed support without showing a draft, and called the plan canceled when it had only asked for a refund. A calm rule from the person who posted it: it can write the email, but spending or canceling still waits for your click.
Meta Muse can click around and use your accounts when you let it. Before it spends money, sends an email, or publishes something, decide if that step needs your OK.
4.0Try the job
The original post did not include the exact wording they used. The story still shows the job. Describe your own version the way you would brief a new hire, and stay nearby while it works.
5.0 Where it came from
Post on X (opens in a new tab), dated .
Added to Agents 101 on . Dollar amounts are the original poster's, not an audit.